PARTNER UPDATE - EPITOMY

Epitomy Makes Integration of 3D into the After-Market manufacturing and parts process easy in the UK

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Epitomy Solutions develops Product Information Management (PIM) applications for capital goods industries. In a climate where businesses seek to bolster lower sales volumes of new equipment with alternative revenue sources, Epitomy’s software delivers ROI through increased business profitability from improved product and customer support.

Working with UK market leading companies in the commercial vehicle, marine engine, ground care and construction sectors, Epitomy’s hosted PIM solutions:

• increase client OE part sales by 20%
• reduce order error rates by 25%
• lower the cost of technical publications
• improve workshop efficiency
• decrease in-bound call volumes by 30%
• enhance value from existing customer/product support resources
• improve data management efficiency
• enhance data accessibility

A Lattice Technology partner since 2006, Epitomy offers its clients ways to leverage value from existing engineering data further downstream – for example, repurposing EBOMs (Engineering Bills of Materials) to SBOMs (Service Bills of Materials).

Through the use of Lattice’s XVL Studio suite and Epitomy’s Data Manager and Web Publisher applications, Leeds-based bus manufacturer Optare now publishes product support information in minutes, making time efficiency savings of 75%.

Due to increased self-service from users correctly identifying parts using Epitomy’s highly graphical applications, aftermarket profitability has increased through reduced in-bound call traffic and saved man-hours. Feedback from Optare’s user base praises the use of 3D data in particular for easy parts identification, making Lattice’s XVL technology a highly valued resource in supporting the firm’s aftermarket.

Epitomy is delighted to represent Lattice Technology in the UK. For more information please contact Emma Brealey.
+44 (0)114 258 0404

www.epitomy.com